Timeline

From the touchline to product marketing. The thread is story, craft and the person on the other side.

The product years

2025

Senior Product Marketing Manager, SmartSurvey

November 2025

Promoted to senior after leading end-to-end launches across public sector and healthcare. Direct outreach and campaigns around the new products generated £250,000 of pipeline.

2024

Joined SmartSurvey

Product Marketing Manager · September 2024

Joined to own product marketing from research and positioning through launch and sales enablement. The work grew to include the AI feature AutoCategorise, SmartCE for citizen engagement, healthcare products and DigiGov.

The marketing years

2022

Invevo

Founding Marketer, then Head of Marketing · March 2022 to August 2024

Joined as Invevo's first marketer, ran the department alone and was leading the function four months later. Hired a marketer and designer, then built the positioning, messaging and go-to-market system around the growing product.

2021

KLTaylor Marketing

Marketing Specialist · March 2021 to May 2022

Built client marketing systems, directed SEO across three accounts, and ran the FSHP account through its 55th Annual Meeting in Orlando. Different clients, short cycles and no room for vague briefs.

The story years

2019

Studio68

Content Producer · Northern Quarter, Manchester

Worked on the brand and content strategy behind Stretford Paddock as it reached 400.5K YouTube subscribers within a year of launch. Wrote, directed, edited and designed.

Manchester United

Journalist · November to December 2019

A short journalism placement inside a global football club, and a close look at what scale does to a publishing operation.

2018

FC United of Manchester

Club Videographer and Producer · October 2018 to March 2019

Filmed and produced matchday coverage for the fan-owned club. Small crew, real deadlines and no second take.

2017

University of Salford

Broadcast Journalism · 2017 to 2020, MediaCityUK

Broadcast journalism turned instinct into method: find the story, check it twice and file on deadline.

2015

The Walt Disney Company

Cast Member · 2015 to 2019

Four years on the shop floor while studying. Long before I had the language for experience design, I was learning what staging, standards and small details do to a visit.

Also true

A Yank Manc (an American in Manchester), the son of a preacher man, one state short of all fifty, a padel enthusiast, and a sadly loyal Manchester United and Ferrari fan.